Frequently Asked Questions
We're a very different kind of agency. Many of us are scientists in our fields of design research and creative practice, but we're not commonly thought of when institutions and organizations think of science communication. That's all about to change. Forever.
+ Who is SpacetimeLabs?
SpacetimeLabs is an expert network of award-winning designers, producers, developers, engineers, communicators, marketers, artists, speakers, fundraisers, business developers, and entrepreneurs. We are based in Alexandria, VA just south of Washington, DC with a global, virtual community. Our founder and CEO is Nic DiPalma, a design entrepreneur with a career spanning educational media, public and cable television, news and information, brand marketing strategy, and web/mobile product development. We build teams around solving your specific problems and teach you the creative thinking skills to discover opportunities for your research.
+ Why do I need this?
You may not think you have the resources to improve or increase your science communication efforts, but you do. In fact, everyone in scientific research and development does, but few know where to begin or recognize the advantage of design thinking for their outreach strategies. If you want to build greater support and understanding with the public or secure a strong future for your research, all you need to begin is a new perspective. You build everything you need as you learn, but you have to start. You won't learn anything until you do.
+ How much do you charge for your services?
We can develop projects to match any investment or budget requirement. We also offer fixed pricing for all of our clients so costs will never increase unless our scope of work increases. Many of our customer engagements are on retainer, a subscription with a fixed fee each month, with access to just one or a few or all of our creative services. Some government or non-profit clients may us to work on an hourly schedule and those rates have a broad range based on the resources requested. Every challenge is different requiring a variety of efforts and levels of expertise.
+ What is your process for designing science experiences?
Just as your budget determines your scope of a project, the same applies to the process for designing solutions to meet your challenges. That said, these steps are critical to discovering and producing the right solutions for you:
+ What makes your agency a lab?
Like science, design is never 'finished.' We are always learning, exploring, and iterating our way through new challenges. Collaboration and diversity are our tools for developing projects and programs for developing breakthrough ideas. We research, test, analyze, adapt, adjust, and repeat our cycles as necessary to achieve results.
+ Do you help raise money for research?
Yes, but not as a broker to financing, fundraising, or philanthropy. We help our clients and partners present and pitch their need for greater funding to stakeholders, sponsors, and partners. We also look to the public as a source for support through crowdfunding, donating through social media, e-commerce, and entrepreneurial platforms.
+ How do we get started?
That's easy. Let's have a conversation. It's free and it could save you a lot of money from your budget. Of course, we'd love to be your agency of record, but we may not be the right agency for you right now. Connect with us here and tell us more about your research, your ideas, and your goals. Or you can email us at email@example.com. Regardless, we'll help you get thinking in a new direction. Your future.